CHECK ROOM

17-07-2019
18-07-2019

WELCOME TO CHEETAH HOSTEL

Welcome to the most popular hostel in Hanoi, Cheetah Hanoi Hostel. We offer a wide range of rooms, with dormitories and privates featuring en-suite and shared shower rooms.  Cheetah Hostel located in the heart of the Hanoi old quarter. All main attractions, pubs, restaurants & clubs are almost 'round the corner, so there’s no need for taxis or public transport when sightseeing or pub-crawling.
The hostel is willing to provide economical, clean, safe and delightful service to young people from all across the world who have the desire to travel, communicate and be independent.

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1. DO I NEED ID ?

Yes, valid identification is a requirement on check in .We accept a Passport, Photo ID. Management may request additional information as required from guests. We work hard to create a safe and welcoming atmosphere for all of our guests and reserve the right to refuse accommodation at our discretion

2. IS CHEETAL HOSTEL IN THE CITY CENTRE?

Yes, Cheetah Hostel is situated right in the City Centre, in the heart of Hanoi Old Quarter. Hoan Kiem Lake is a 5 minute walk and Train Station is 15 minute and one of the main shopping streets Hang Ngang, Hang Dao Street is also a short walk away.

3. IS BREAKFAST INCLUDED IN THE PRICE?

Light continental breakfast with Tea or Coffee, toast , jams, butter cereal, multiple choice of eggs and juices is included in the price and is served between 6.30 and 8.30 am daily.

4. IS LINEN INCLUDED?

Yes, all bed linen is included and beds prepared for your arrival. Towels are available in free of charge. However, guests are advised to bring their own towels.

5. WHAT SAFEKEEPING FACILITIES ARE PROVIDED?

Small safes (large enough for cameras, documents, wallets small lap tops etc.) are provided. We recommend that all guests avail of this facility as the hostel cannot accept responsibility for any items lost or stolen.

6. ARE LEFT-LUGGAGE FACILITIES PROVIDED?

Yes, there are lockers provided in a secure luggage room. We recommend that all guests avail of this facility as the hostel cannot accept responsibility for any items lost or stolen.

7. WHAT ARE THE CHECK IN AND CHECK OUT TIMES?

Guest can check in at any time after 14.00h and they must check out before 12.00h. There is no lock out during the day so guests can come and go as they please.

8. DOES THE HOSTEL HAVE A CURFEW?

No, there is no curfew at any of our hostels. Reception is open 24 hours a day , But you do need to show your room voucher ( which you receive on check in ) to access the Hostel after 11pm

9. ARE MULTI-BED ROOMS SINGLE SEX ONLY?

No, we have male, female and mixed sex rooms in our hostels.

10. ARE ANY BEDROOMS ENSUITE?

No at Cheetah Hostel we don’t have any en-suite bedrooms. Shower and toilets are found on each floor.

11. WHAT METHODS OF PAYMENT ARE ACCEPTED?

We accept cash and credit cards (Mastercard and Visa) and debit card. When making a reservation either a deposit or credit card number is required to guarantee the reservation.

12. WHAT IS YOUR CANCELLATION POLICY?

For individual reservations the cancellation policy is 24 hours. For groups, we require the first nights’ accommodation prepaid as deposit. This is non-refundable. Any group cancellations must be made in writing 14 days before the arrival date of the group. Changes or cancellations to group booking can only be accepted up to 4 weeks prior to arrival without charge. Any changes made after this, may unfortunately incur an extra charge

13. DO YOU HAVE AGE RESTRICTION?

We do not take Groups under 12 only on special request via This email address is being protected from spambots. You need JavaScript enabled to view it..

14. IS WIFI / INTERNET AVAILABLE IN CHEETAH HOSTEL?

Yes Wifi is available in room and common areas free of charge

15. IS A CAR PARK AVAILABLE IN CHEETAH HOSTEL?

We do not have our own car park

16. DO YOU HAVE PLUG ADAPTORS AVAILABLE?

Yes just ask at reception.

17. WHAT LAUNDRY FACILITIES ARE AVAILABLE?

Yes, the laundry service is available all time, you will receipt your cleaned clothes after 24 or 28hrs order.

18. HOSTEL ETIQUETTE

Be considerate: When sharing dorms please be aware that some guests want need to sleep and not all are 24 hour party people . We have a quiet rule between 11pm and 7am rule at Cheetah on the stairs corridors and bedrooms.
If you are a light sleeper- be prepared and please bring ear plugs or get at reception, this is a city hostel and though they finish at 12 midnight it can be annoying if you want an early night

OUR PHOTO GALLERY

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